1. General Refund Policy We want you to be satisfied with Sir Balone Lens Pro. Because we do not offer free trials, we provide a 7-day money-back guarantee on your first subscription charge (whether monthly or yearly).
2. How to Request a Refund To request a refund within the 7-day window, please email us at [email protected] with the email address associated with your account.
3. Processing Refunds Since Paddle.com is our Merchant of Record, all approved refunds are processed through them. Once we initiate the refund, it may take a few business days for the funds to appear on your original payment method, depending on your bank's processing times.
4. Renewals Refunds do not apply to automatic subscription renewals unless there was a billing error on our end. You are responsible for canceling your subscription before the next billing cycle if you do not wish to be charged again.
